Guest Experience Positions

Zoo Ambassador

Application Status: CLOSED
Year-round Position
Time Commitment: Four hours per week for at least six months
Shifts: Daily from 9:30 a.m.–1:30 p.m. or 1–5 p.m

Our guest experience–oriented zoo ambassadors enthusiastically assist visitors with questions and wayfinding, showcase the role of a modern accredited zoo through storytelling, and ensure each guest has an exemplary visit through our 49-acre urban oasis. Zoo ambassadors are stationed at key areas on grounds, including at Searle Visitor Center and animal exhibits, to welcome guests and provide tips for discovering all Lincoln Park Zoo has to offer!

Volunteers Must:

• Attend zoo orientation
• Complete four hours of position-specific training
• Be at least 18 years old
• Have a positive attitude and adhere to zoo policies, procedures, and guest-service standards
• Be comfortable standing and traversing zoo grounds in all weather conditions. Accommodations can be made
• Complete an online application
• Complete an interview
• Pass a standard criminal background check