Zoo educator hols a picture of a bison Zoo educator hols a picture of a bison

Guest Experience Positions

Zoo Ambassador

Application Status: OPEN
Year-round Position
Time Commitment: Four hours per week for at least six months
Shifts: Daily from 9:30 a.m.–1 p.m. or 1–4:30 p.m.

Zoo ambassador volunteers enthusiastically assist visitors with questions and wayfinding, provide information on daily events, and ensure each guest has an exemplary visit to our 49-acre urban oasis. Zoo ambassadors rotate between key areas on-grounds, including Searle Visitor Center and animal exhibits, to welcome guests and provide tips for discovering all Lincoln Park Zoo has to offer!

Volunteers Must:

  • Attend a day-long zoo orientation
  • Attend and complete all required training courses
  • Be at least 18 years old
  • Be comfortable in a collaborative environment and adhere to zoo policies, procedures, and guest-service standards
  • Be comfortable traversing zoo grounds in all weather conditions. Accommodations can be made.
  • Complete an online application
  • Successfully complete an interview with the Volunteer Services Department
  • Complete and pass a standard criminal background check
  • Commit to volunteering four hours per week for a minimum of six months
  • Be fully vaccinated (per CDC guidelines) for COVID-19