The Zoo only collects personally identifiable information (i.e., information that individually identifies you, such as names, mailing addresses, e-mail addresses, phone numbers, credit card numbers, and tax exempt numbers) when you submit it voluntarily. There may also be times when you submit information about someone else, such as when you make a donation in memory of someone, or register or request a program.
At the time you conduct a purchase on this Site, make a donation, agree to participate in a promotion, or register for any of our educational programs we may collect and store your name, address, credit card numbers and other personally identifiable information. We need this information to provide services that you request and to let you know of additional services about which you may be interested. In addition, we use your personally identifiable information to improve our marketing, development and promotional efforts, to statistically analyze site usage, to improve our content offerings and to customize this Site’s content, layout and services. We may also use your information to deliver additional information to you that is intended to target your identified interests; in particular, we may use your email address or mailing address to contact you regarding administrative notices, offerings and communications relevant to you on this Site.
In addition, to make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personally identifiable information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, enabling you to register for or purchase tickets to events, enabling the Zoo to send you e-mail alerts, or performing other administrative services. We may provide these companies with access to your personally identifiable information to carry out the services they are performing for you or for the Zoo.
Contests and Promotions
We may offer contests and other promotions (each, a “Promotion”) through this Site that may require registration. By participating in a Promotion, you are agreeing to the terms, conditions or official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your personally identifiable information may be disclosed to third parties or the public in connection with the administration of such Promotion or as required by law, such as in connection with winner selection or prize fulfillment or in accordance with the Promotion’s official rules.
If you apply for a job with us via this Site, we may ask you to provide us with self-identifying information (such as veteran status) in connection with laws and regulations enforced by the Equal Employment Opportunity Commission (“EEOC”), the Office of Federal Contract Compliance Programs (“OFCCP”) and similar state and local regulatory agencies. Providing such self-identifying information is voluntary, but if you do provide us with such information, we may submit that information to the EEOC, the OFCCP and similar state and local regulatory agencies for business-related purposes, including, but not limited to responding to information requests, fulfilling regulatory reporting requirements and defending against employment related complaints.
Information You Disclose Publicly
We employ commercially reasonable safeguards to help protect and secure your personally identifiable information, such as “Secure Socket Layer” encryption to protect your credit card numbers. However, no transmission over the internet can be guaranteed to be 100% secure so we cannot ensure or guarantee the security of any information you transmit to us. Please note that you are using this Site and providing us with your personally identifiable information at your own risk.
Transfer to the United States
If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States and that by providing your personally identifiable information, you consent to this transfer and storage of data in the United States.
Modifying Your Data
The Zoo is committed to protecting the privacy of our donors. We will not sell, trade or share a donor’s personal information with anyone else, nor will we send donor mailings on behalf of other organizations.
The Zoo is committed to protecting the privacy of our donors. We will not sell a donor’s personal information to anyone, nor will we send donor mailings exclusively on behalf of other organizations. We may trade or share donor information within the Chicago Cultural Co-Op, a collection of cultural institutions seeking to support one another through cooperative marketing and fundraising efforts. Members of the Chicago Cultural Co-Op include:
- Adler Planetarium
- The Art Institute of Chicago
- Auditorium Theatre
- Chicago Architecture Center
- Chicago Botanic Garden
- Chicago History Museum
- Chicago Symphony Orchestra
- Field Museum
- Grant Park Music Festival
- Illinois Holocaust Museum and Education Center
- Joffrey Ballet
- Chicago Lyric Opera
- Morton Arboretum
- Museum of Contemporary Art
- Museum of Science and Industry
- Ravinia Festival
- John G. Shedd Aquarium
The Zoo does not knowingly collect personally identifiable information from Children (for example, first and last name, mailing address or telephone number). However, the Zoo may ask Parents to disclose the first and last name and birth date of a Child for one-time use of that information, such as to register a Child for an educational program offered by the Zoo. After the Child’s online information is used to fulfill the specific one-time purpose, such as attending and completing the educational program, we will delete the Child’s information from our records and will not use it to contact the Child. Please note that we do not condition a Child’s participation in any Zoo activity on the Parent or Child disclosing more than is reasonably necessary to participate in such activity. By providing information to us about a child, a Parent consents to our receipt and use of that information.
Disclosure of Children’s Personal Information
We do not disclose Children’s personal information to third parties, except to service providers who provide support for the internal operations of this Site and who do not disclose or use the personal information for any other purpose. These service providers may provide support services such as hosting this Site, designing or operating this Site’s features, tracking Site analytics or performing other administrative services. We may provide these companies with access to your Children’s information in order for them to carry out the services they are performing for your Child on our behalf. These service providers have agreed to maintain the confidentiality, security and integrity of the personal information they obtain from us.
Parents have the right to review and request that this Site delete any personal information that we have collected and retained about their Child. This Site does not typically retain personal information collected about Children through this Site, but rather, deletes the information after using the information once for the purpose it was collected. However, if you would like to request that we delete any personal information we may have about your Child (for example, prior to our one-time use) or you would like us to refuse to allow any further collection or use of your Child’s information please contact us as described in the following section.