Careers

Development Services Coordinator

Provide information, support and services to advance the fundraising mission of Lincoln Park Zoo. Primary responsibilities include using Raiser’s Edge, the zoo’s fundraising database, to accurately enter contribution data, maintain constituent records, generate timely donor acknowledgements, and respond to data retrieval requests from end users. Successful candidates will work well both independently as well as part of a team, possess excellent time management skills and customer service orientation. Scrupulous attention to detail and appropriate handling of confidential information a must.


ESSENTIAL JOB FUNCTIONS
●    Ensure accurate and timely processing of gifts, including generation of membership cards
●    Maintain constituent records in Raiser’s Edge database
●    Prepare and process donor acknowledgments
●    Reconcile donations with Accounting Department
●    Document and update gift entry and acknowledgment procedures
●    Produce standard and ad hoc reports to fulfill end-user data requests, using RE Query and Export modules and other reporting tools
●    Train staff on the use of the fundraising database
●    Identify and recommend procedures and solutions for data accuracy, integrity and efficient use of Raiser’s Edge
●    Run regular reports to verify accuracy of data entry and make necessary corrections
●    Other duties as assigned
 

KNOWLEDGE, SKILLS AND ABILITIES
●    Strong attention to detail
●    Excellent interpersonal skills, including ability to work cooperatively and maintain flexibility in the face of changing priorities in a fast-paced environment
●    Familiarity with Raiser’s Edge or other fundraising relational database system
●    Intermediate-level Microsoft Office skills, particularly Excel and Word
●    Proven ability to analyze data and identify recurring patterns and report discrepancies
●    Accurate text and numeric typing skills
●    Knowledge of general accounting practices and procedures helpful 
●    Familiarity with not-for-profit fundraising a plus

EDUCATION REQUIREMENTS
Bachelor’s degree preferred.

PHYSICAL REQUIREMENTS
Ability to work at a computer for extended periods of time is essential.

ADDITIONAL REQUIREMENTS
Availability to work special events that may occur outside of regular work schedule, as assigned.
 

Dairy Barn Attendant- Farm-in-the-Zoo (Part-time)

Works under general supervision in the Dairy Barn at the Farm-in-the-Zoo. This is a seasonal position.

ESSENTIAL JOB FUNCTIONS
Assists in maintaining dairy barn, including basic husbandry, maintenance and cleaning. 
Interacts with and supervises guests entering the dairy barn and contact area.
Performs routine husbandry with cows and goats. 
Works closely with animal keepers and volunteers to ensure safety of animals and guests.
Alerts keepers of behavioral changes noticed by self or guests.
Performs various tasks and other duties as assigned.

ADDITIONAL REPONSIBILITIES
May use electric cart and/or tractor to move dumpsters or supplies
May use vehicle for zoo pick-ups and deliveries.
 

KNOWLEDGE, SKILLS & ABILITIES
Ability to work in a contact animal situation.
Comfort with working with children.
Ability to clearly communicate verbally in English 
Ability to read English and understand written and oral instructions. 
Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public

EDUCATION REQUIREMENTS
High School degree (or equivalent)

EXPERIENCE REQUIREMENTS
Experience in a contact animal situation preferred.  Experience working with children preferred.

Note: A comparable combination of education, experience or training that would provide the level of knowledge, skills and ability required may qualify individuals.







PHYSICAL REQUIREMENTS
Ability to move on frequent basis up to 50 lbs.
Ability to remain on feet for long periods.
Ability to bend, move, position and ascend.
Ability to operate and safely drive electric carts. 
No allergy to plants or animals that may interfere with the ability to work.
Ability to work in all weather conditions

ADDITIONAL REQUIREMENTS
Available to work special events that may occur outside of regular work schedule as assigned. 
Valid driver’s license with good driving record is preferable.
 

Research Fellow
Conducts observational data collection, behavioral research, and educationevaluation at Chimp Haven, Inc., focusing on the behavior and welfare of sanctuary-housed chimpanzees.

The Fisher Center Research Fellow will work with personnel from Lincoln Park Zoo and Chimp Haven, Inc. as part of a new collaborative endeavor between these two institutions. The Research Fellow will be a full-time employee of Lincoln Park Zoo (Chicago, IL), but based at Chimp Haven (Keithville, LA), where they will study chimpanzee behavior, evaluate education programs, and assist with on-going research efforts run by Chimp Haven staff.

The Research Fellow will be responsible for collecting observational data on, and running non-invasive behavioral research with, the chimpanzees housed at Chimp Haven.  Research responsibilities include participating in all aspects of the scientific method: designing studies, preparing protocols, collecting data, analyzing data, writing manuscripts for publication, and preparing oral or poster presentations for staff and conferences. 

In conjunction with the Chimp Haven and Lincoln Park Zoo Education departments, the Research Fellow will also be responsible for evaluating educational programs for the public run on Chimp Haven open days. The candidate must be able to work cooperatively with others and must have a friendly and professional attitude and interact in a courteous manner with guests to Chimp Haven and the staff at both facilities.

Funds will be available for the Research Fellow to travel to Lincoln Park Zoo for regular in-person meetings as well as to attend relevant conferences to disseminate research findings. Fisher Center staff from Lincoln Park Zoo will also travel to Chimp Haven on a regular basis to meet with the Research Fellow, however day-to-day on-site supervision will be provided by Chimp Haven’s Director of Behavior, Research and Education, Amy Fultz.

This position is for three years, subject to review after one year, and will be filled as soon as possible.  Salary will be commensurate with experience.
 

QUALIFICATIONS:
Ph.D. in psychology, anthropology, zoology, biology, animal behavior or related field is required. Also required is experience in the behavioral study of primates and experience with literature searches, data entry, summarizing and analyzing data, and writing. The candidate must have knowledge of analyses of behavioral data with statistical analyses packages (e.g., R, SPSS, Systat). They must have experience in, and be comfortable with, giving oral presentations (e.g., at conferences or for public engagement with science) and talking about their research to varied audiences including Zoo and Chimp Haven staff, members of the public, and fellow researchers.

It is preferred that the candidate has experience in the behavioral study of nonhuman primates, preferably chimpanzees and a minimum of two years’ experience collecting behavioral observations.

REQUIREMENTS:   
Available to work all necessary hours, including some weekends and holidays.  Available to travel to conferences and for regular meetings at Lincoln Park Zoo in Chicago.
 

Guest Service Concessions

Provide professional and courteous service to guests and operate seasonal concessions.

ESSENTIAL JOB FUNCTIONS
•    Greets all guests in a welcoming and courteous manner.
•    Open and close concessions including completing operational checklists and forms, selling services, cash handling, operating equipment and balancing banks.
•    Perform in an usher role for special events
•    Maintain order and tidiness of the work area which includes cleaning duties.
•    Is knowledgeable of concession operations.
•    Through cross training, be able to work at all concession areas.
•    Adhere to dress code.
•    Maintain the Seven Guidelines to Great Guest Service.

ADDITIONAL RESPONSIBILITIES
•    Accept directions during safety drills and emergency situations.
•    Other duties as assigned
 

KNOWLEDGE, SKILLS & ABILITIES
•    Posses a pleasant, service-oriented and enthusiastic personality.
•    Excellent communication skills.
•    Excellent organizational skills.
•    Ability to quickly and accurately operate cash register or PC.
•    Ability to perform numerical detail work with speed and accuracy.
•    Ability to work independently
•    Ability to handle multiple work assignments.
•    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, guests and general public.

EDUCATION REQUIREMENTS
High School degree (or equivalent)

EXPERIENCE REQUIREMENTS
One-year cash handling experience preferred
NOTE:  A comparable combination of education, experience or training that would provide the level of knowledge, skills and ability required may qualify an individual

PHYSICAL REQUIREMENTS
Ability to work alone for long periods
Ability to remain on feet for long periods of time
Ability to traverse zoo grounds
Ability to work in small, confined space
Ability to work in all weather conditions
Ability to work with mild cleaning supplies
Ability to do light lifting of boxed merchandise
ADDITIONAL REQUIREMENTS
Available to work all necessary hours, including weekends, holidays, special events and all shifts. 
 

Retail Sales Associate

To work as a cashier, assist in restocking the sales floor, assist in checking in new merchandise, greet the guests as they enter the store and assist them with any questions they may have.

ESSENTIAL JOB FUNCTIONS
   
•    Enters sales into the register and balances cash drawer daily.
•    Greets and welcomes all guests entering the shop, as well as thanking them for supporting the Zoo when they leave.
•    Monitors crowd levels and potential shoplifting situations, alerting management to any problems.
•    Follows all shop policies and procedures and seeks management assistance when needed.
•    Assists in straightening and restocking of shelves.
•    Answers Zoo related questions.
•    Knowledgeable in store merchandise.
•    Adheres to all loss prevention guidelines and procedures.
•    Perform various tasks and other duties as assigned.
 

KNOWLEDGE, SKILLS & ABILITIES
•    Knowledge of guest service and retail operations.
•    Skill in effectively resolving difficult guest service situations.
•    Skill in presenting a pleasant, service-oriented persona, able to deal persuasively with zoo guests and vendors.
•    Ability to express oneself clearly and effectively in oral and written form. 
•    Ability to read and understand written and oral instructions. 
•    Ability to represent the Zoo in a professional manner at all times.
•    Well-developed interpersonal skills. Ability to get along with diverse groups.  Tactful and mature.
•    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public

EDUCATION REQUIREMENTS
High School degree (or equivalent)

PHYSICAL REQUIREMENTS
Ability to remain on feet for long periods of time.
Ability to frequently bend, stoop, reach and climb.
No allergy to plants or animals which may interfere with the ability to work.
Ability to work in all weather conditions.

ADDITIONAL REQUIREMENTS
Available to work holidays and special events which may occur outside of regular work schedule as assigned.