Careers

Director of Annual Giving

With the Senior Director of Annual Giving, manage a multi-level Annual Giving program, including oversight, solicitation, expansion, cultivation and stewardship of donor clubs and donor club members. As a frontline fundraiser, identify, evaluate, and cultivate prospective donors; increase awareness of the zoo’s activities and giving opportunities through donor tours and meetings, special events and publications.

ESSENTIAL JOB FUNCTIONS

 

  • Actively manage a portfolio of donors and prospects. Identify, qualify, cultivate, solicit and steward donors and prospects to meet or exceed assigned revenue targets. Utilize in-person visits and other contacts to develop and enhance relationships and move donors to higher levels of engagement and giving.

  • Solicit individual contributions to the Annual Fund, including upgrade appeals and renewal efforts to donors of $365 or more.

  • Develop and maintain relationships with top donors. Work in a team-based environment to implement the full range of annual giving programs necessary to increase the number of donors and their giving levels. Steward existing and prospective donors.

  • Manage Lincoln Park Zoo Donor Club leadership giving program. Regularly assess program benefits to ensure its potential is maximized and ensure donors are aware of all aspects of the program.

  • Assist Donor Relations team to plan recognition, stewardship and cultivation events for various donor club members and prospects, as needed. Incorporate loyalty scores into recognition program/events, as appropriate.

  • Regularly review and update Annual Fund communications, including solicitations, acknowledgements, brochures and donor newsletters.

  • Assist Senior Director of Annual Giving to develop annual plan for fundraising, including setting quantitative and qualitative annual goals. Help with preparation, review, and annual update of long-range plan, including performance goals and objectives to meet fundraising budget. Assist with analyses of Annual Giving efforts.

  • Additional duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

 

  • Strong knowledge of best-in-class Annual Fund practices, including a wide range of experience in unrestricted Annual Fund and donor club development activities. Targeted marketing and segmentation a plus.

  • Proven track record in successfully meeting fundraising goals.

  • Excellent writing, oral and interpersonal skills. Articulate and enthusiastic representative of the zoo for its members and donors, zoo visitors and fellow employees.

  • Ability to work both independently and collaboratively with multiple internal and external constituents in a dynamic environment.

  • Well-developed interpersonal skills. Ability to interact with diverse groups. Ability to interact courteously and respectfully with all.

  • High proficiency in Word, Excel and Raiser’s Edge; demonstrated ability to learn new computer software.

  • Excellent project management, organization and problem-solving skills. Able to work on multiple projects simultaneously and meet short deadlines. Highly organized with acute attention to detail.

  • Knowledge of Chicago’s philanthropic community

 

 

EDUCATION REQUIREMENTS

 

Bachelor’s Degree

 

 

EXPERIENCE REQUIREMENTS

 

Minimum five years of professional experience preferred, with progressively responsible experience in Development, or commensurate experience in multi-departmental and matrixed organization.

 

 

PHYSICAL REQUIREMENTS

 

  • Ability to work at computer for long periods of time.

  • Ability to enthusiastically address audiences of varying sizes.

  • Ability to traverse the zoo grounds in all conditions.

 

 

ADDITIONAL REQUIREMENTS

 

Available to work an extended schedule, including weekends, early mornings, evenings and holidays.

Animal Keeper (Primate House/Regenstein Macaque Forest)

Under general supervision, participates in all aspects of daily animal care and maintenance of particular exhibits. 

ESSENTIAL FUNCTIONS
Provides daily care to animals and their enclosures.  Including, but not limited to cleaning, feeding, watering, securing, grooming (i.e., domestic animals), observing, animal training and enrichment, record keeping and maintaining exhibits
Tasks may include heavy manual and skilled work such as moving and manipulating heavy food items, hoses, bales of hay, equipment and crated animals
Advances zoo mission through participation in conservation programs - assists in development and delivery of educational programs formally through Education Department, and informally through interaction with zoo guests; conducts tours for guests, staffs and volunteers; may participate in research projects
Cleans and maintains animal exhibits including use of chemical agents and special tools which are used to ensure the health and safety of the animals as well as the proper presentation to the public 
Under supervision, maintains excellence in exhibit display including furnishing, modifying and performing minor repairs and upkeep as appropriate
Prepares and distributes animal diets as determined by senior animal management staff.  Humanely dispatches live feed items
Under supervision, administers therapeutics as prescribed by the veterinarian
Monitors health of animals on a daily basis by observing eating habits, general activity, behavior and appearance, interaction with others, etc.  Reports abnormal behavior and problems to area supervisor without delay.  Prepares detailed written daily reports for supervisor
Makes recommendations regarding diet change, habitat redesign and related matters and takes steps to accomplish same
Monitors the condition of habitats, equipment and facilities and initiates work orders requests and emergency repairs as needed 
Maintains clean and safe work environment
Maintains an inventory of equipment and supplies 
Adheres to established animal handling and related safety guidelines.  Participates in established animal escape drills and procedures.  Under supervision, captures, restrains, and transports animals                         
May be assigned jobs that require coordination with other zoo departments
Orients and trains staff assigned to work locations               

ADDITIONAL RESPONSIBILITITES
Keepers assigned to evening or night shift will devote most of their time to observing selected zoo animals for possible problems or births, administering prescribed medications and night feedings and milking, delivering feed to animal areas, keeping records and assisting with zoo security
May have direct responsibility for a specialized aspect of assigned animal collection.
Other duties as assigned to maintain efficient and quality zoo operations
Work necessary hours as requested including all shifts, weekends, holidays, and special events
 

KNOWLEDGE, SKILLS & ABILITITES
Knowledge of general husbandry practices and methods
Knowledge of animal behavior and natural history; common environmental enrichment and animal training practices; biology and related subjects
Knowledge of animal behavior as an indication of general health, reproductive potential and well being
Knowledge of occupational hazards involved and the safe work practices to employ while in proximity of potentially dangerous animals
Knowledge of materials, methods, tools and equipment used in cleaning operations
Skill in making thorough observations and documenting observations
Ability to keep comprehensive and accurate records according to established procedures
Ability to both give and follow oral and written directions effectively 
Ability to organize tasks and time to ensure timely completion of all projects
Strong oral and written communication skills
Ability to work in any of the assigned animal areas fulfilling all requirements of the title  
Ability to exercise sound judgment in analyzing animal behavior problems or emergency situations, and to respond with appropriate action
Ability to work with and be comfortable around potentially dangerous and unpredictable animal species
Ability to work with potentially dangerous machinery, restraint devices and toxic chemicals and/or drugs
Ability to interact courteously, respectfully and productively with supervisors, fellow employees, volunteers, zoo visitors and general public 

EDUCATION REQUIREMENTS
Graduation from a high school or the equivalent (GED) is required.  Graduation from an accredited college or university with a degree in Biological Sciences (i.e. Biology, Zoology, and Ecology) or a closely related discipline is preferred. 

EXPERIENCE REQUIREMENTS
Previous experience performing animal care activities in a zoo, aquarium or like institution is highly desirable.  Experience in designated taxonomic area preferred. 

Note:  A comparable combination of education, experience or training that would provide the level of knowledge, skills, and ability required may qualify an individual.

PHYSICAL REQUIREMENTS
Ability to remain on feet for long periods of time
Ability to regularly perform a variety of physical tasks that include but are not limited to climbing, bending, stooping, kneeling, twisting, reaching, and crawling
Physical strength, including ability to frequently move up to fifty (50) pounds
Ability to work in small, confined spaces
Ability to work in all weather conditions
Ability to wear requisite Personal Protective Equipment (PPE) that may include rubber/latex gloves, steel-toed boots/shoes, face shields, eye goggles
No allergy related to plants or animals that may interfere with the ability to work
No impairment of sight, smell, hearing, touch balance and ability of movement that might interfere with ability to work
Ability to maintain immune response to exposure to infectious and parasitic diseases

ADDITIONAL REQUIREMENTS:
Available to work all necessary hours, including weekends, holidays, special events and all shifts.  Available to attend training sessions and conferences as needed.
A valid driver’s license with a good driving record is preferred   

Student Research Facilitator

The student research facilitator is responsible for guiding youth and teachers through learner-centered and student-driven experiences both on and off school grounds. Under the direction of the Student Programs Coordinator, this individual will seek to improve student understanding of conservation issues through experiences such as student-directed research projects and engagement with inquiry-based science experiences aligned with the research of zoo scientists and animal care staff.  The position involves significant in-school program facilitation, as well as on-zoo-grounds programming.

•    As core facilitator for the Young Researchers Collaborative program (Peak Responsibility Time: September-May):
o    Guide students with data gathering and analysis related to animal behavior, space use, biodiversity, etc both on and off zoo grounds.
o    Support authentic field trip experiences for students and teachers through both visit supervision and/or curriculum development as part of the Young Researchers Collaborative program
o    Provide training, oversight, and support to teachers to support implementation of Young Research Collaborative research activities, and collaborate with teachers to meet the needs of their students.
o    Deliver educator programming related to creating stronger ties between classroom practice and research and mission of the zoo.
o    Support logistical planning of zoo field trips by ordering buses, scheduling, and planning of the trip
o    Manage program materials and inventory
•    Supervise seasonal paid high school and/or college interns participating in various summer programming at Lincoln Park Zoo, including training, mentoring, logistical coordination, and discipline.
•    Serve as liaison between interns and the education department and rest of Lincoln Park Zoo staff.
•    Track program impact numbers for various reports and support program evaluation efforts.
•    Support development and delivery of additional related programming as resources allow
•    Work a flexible schedule that may involve delivering multiple, hour-long programs in a row with limited breaks
•    Work weekends and/or evenings as needed to deliver programming to youth and teachers
•    Perform various tasks and other duties as assigned
 

KNOWLEDGE, SKILLS & ABILITIES
•    Ability to work with groups of 40 students on zoo grounds and in a classroom environment.
•    Ability to interact comfortably with culturally and linguistically diverse students of all ages, with varying abilities.
•    Ability to work in a team and problem solve to ensure timely completion of all projects.
•    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public.
•    Willing to travel regularly to various Chicago neighborhoods.

EDUCATION REQUIREMENTS
Undergraduate degree in biology, zoology, education or closely related discipline required. 
 
EXPERIENCE REQUIREMENTS

•    Experience in formal education/classroom environment a plus, whether through a teaching position, student teaching, substitute teaching or other.
•    Experience with informal and/or formal education a plus, particularly at a zoo or aquarium.
•    Experience with or knowledge of scientific research a plus.
•    Experience with educational technology, including iPads, a plus.

PHYSICAL REQUIREMENTS
Must be able to stand for long periods of time and work in a variety of weather conditions.
Must be able to regularly walk up stairs and move equipment on a rolling cart up to 100 pounds.

OTHER REQUIREMENTS
Must own a car or have access to reliable transportation.
 

Donor Relations Assistant

Provides clerical and administrative support to the Donor Relations Department to ensure the smooth operation of all interactions between the Development Department and Lincoln Park Zoo donors and Board Members.  The Donor Relations Assistant will interact with board members, donors and senior-level staff and is expected to exercise care, discretion, diplomacy and tact.  As part of the overall Development team, the Donor Relations Assistant will play a key role in board operations and activities, donor cultivation events, and zoo fundraising events.

ESSENTIAL JOB FUNCTIONS
•    Provide support for the implementation of board and donor events, including preparation of invitation lists, mailing of invitations, recording and tracking all event responses and on-site support at events including check-in, event coordination and event wrap-up. 
•    Work directly with board members to plan and oversee event silent auctions and raffles for board related events.
•    Work directly with members of the Donor Relations team and other Development Directors to execute smaller donor cultivation activities. 
•    Help to plan and execute Board communications, general meetings and committee meetings including preparing meeting materials and room set-ups.  Attend all quarterly general board meetings and select committee meetings as possible.
•    Help Donor Relations team organize and maintain all board mailings, calendars, meeting notices and minutes to inform and educate members.  Maintains board rosters and websites.
•    Working with the Donor Relations team, maintain and update both the computer database and hardfile records on donors managed and solicited by the department.
•    Generate standard departmental correspondence, including general inquires, and thank you letters.
•    Perform other duties as assigned.
 

KNOWLEDGE, SKILLS & ABILITIES
•    Excellent organizational skills, experience establishing office systems and managing multiple deadlines.
•    Excellent oral and written communications skills with experience drafting and preparing business correspondence.
•    Proficiency with all aspects of the Microsoft Office Suite, including Microsoft Word, Excel and PowerPoint, as well as mail merges and list management software.
•    Ability to perform quickly, accurately and with grace under pressure.
•    Ability to work evenings and weekends for special events or to meet deadlines.
•    Knowledge of Raiser’s Edge and BidPal a plus.

EDUCATION REQUIREMENTS
Bachelor’s degree from and accredited four-year college.

EXPERIENCE REQUIREMENTS
Event management experience preferred.

PHYSICAL REQUIREMENTS
Ability to remain on feet for long periods of time.
Ability to lift a minimum of thirty pounds.
Ability to operate and safely drive electric carts. 
No allergy to plants or animals which may interfere with the ability to work.
Ability to work in all weather conditions

ADDITIONAL REQUIREMENTS
Available to work special events, which may occur off-site and outside of regular work hours.
Valid driver’s license with good driving record is desirable.
 

Nutrition Manager

This position develops guidelines and makes recommendations for the nutrition program at LPZ in collaboration with the Veterinary staff.  It oversees efficient operation of and increases efficiencies in Nutrition Center operations. This includes warehouse operations, food and other supplies.   It develops and implements nutritional programs and standards for various species under the guidance of the Director of Veterinary Services. Participates in research, publishes in scientific journals and presents at professional meetings as needed. Staff education and donor talks are required.

ESSENTIAL JOB FUNCTIONS
With support of Veterinary and Animal Care staff, monitors the condition of the entire animal collection with respect to nutritional status and health, directs and monitors data collection on diet consumption, diet formulation and implementation with consideration for nutritional adequacy, health, environmental enrichment and training.
Maintains diet records and conducts annual diet reviews for all species at Lincoln Park Zoo.
Manages the daily Nutrition Center operations, including:
- staff scheduling and training within the Nutrition Center
- staff scheduling and training for out of building duties, i.e., fork-lift use and animal transport
- maintenance of equipment within the Nutrition Center and vehicles assigned to the department 
- product and uniform ordering and delivery
- budget and invoice tracking
- maintenance of inventory control software
- stock rotation and tracking for accountability
- submission of feed samples for analysis and maintenance of results tracking
- management of annual contracts for food items (such as hay)and other items as needed
- monitoring food safety news for applicable food item recall events
Assists in development of protocols related to nutrition and Nutrition Center operations
Develops, implements, and evaluates quality-assurance measures for animal foodstuffs
Maintains HACCP standards for Nutrition Center and zoo kitchens
Maintains AZA and USDA expectations for Nutrition Center, and routinely inspects zoo kitchens to maintain these standards
Advances mission of the zoo through leading, coordinating and contributing to research programs -- develops and delivers educational programs, sometimes in collaboration with the Education Department; manages and/or participates in research programs at institutional, regional, national and international levels
Enhances the scientific management of the collection through the following means:  participating in research; collaborating with universities;, supporting or collaborating on field projects;; systematizing record keeping, and other activities that promote the use of the zoo and its collection as a venue for scientific research to benefit species conservation
Conducts in-service training on nutrition for appropriate staff members
Manages and develops appropriate budgets; prioritizes needs, monitors expenditures and revenues, codes invoices appropriately, prepares necessary reports 
Serves as liaison to other zoo departments; promotes good public relations; participates in zoological and related professional organizations; and performs other duties as assigned
May provide internship opportunities in comparative nutrition for undergraduate and graduate students.
 
ADDITIONAL RESPONSIBILITIES
Serves as Nutrition Center representative to Zoological Managers, Animal Care, and Safety meetings
May be called on to represent the zoo to external donor, community, scientific and government groups
May be called on to perform duties of subordinates or co-workers, as required to facilitate Nutrition Center operation during vacations, sick leave, and other absences. 
Learn to safely operate fork-lift, bobcat, and pallet jack
Performs related duties as required
 
KNOWLEDGE, SKILLS & ABILITIES
Comprehensive knowledge of the zoo’s mission and philosophy
Comfortable with application of basic nutrition principles of diet formulation and evaluation, software, and calculations – i.e., Zootrition or comparable nutrition software.  
Good ability and comfort with computer software – specifically, Word (or similar), Excel (or similar), Outlook, Access, and PowerPoint.  Knowledge of retail or inventory control software as well as Sharepoint desirable.
Thorough knowledge of the principles of captive exotic animal nutritional management
Sound administrative skills.  Well-developed management skills – principles and people
Well-developed interpersonal skills.  Ability to get along with diverse groups.  Tactful, mature.
Ability to represent the Society in a professional manner at all times
Ability to exercise sound judgment in emergency situations and to respond with appropriate action
Ability to compose technical and popular reports of various aspects of animal nutrition.
Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public
Ability to work with minimal supervision, must be self-directed
 
EDUCATION REQUIREMENTS
A Master’s degree in nutrition or a related sciences field is required.  A comparable combination of education, experience, or training that would provide the level of knowledge, skills, and ability required may qualify individuals. 
 
EXPERIENCE REQUIREMENTS
Professional experience in nutrition related field, including research, laboratory, diet formulation, nutrition center operations and zoo experience desirable. 
PHYSICAL REQUIREMENTS
Ability to work at computer for long periods
Ability to traverse zoo grounds to conduct tours, respond to emergencies
Ability to drive electric cart 
Ability to publicly address audiences of varying sizes 
Must be physically able to exert up to 50 lbs. of force on a regular basis to lift, carry, push, pull or otherwise move objects. While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, and crouch.  The employee will be exposed frequently to outside, potentially adverse, weather conditions.  The employee will be regularly exposed to water, solvents, and potentially loud noises.  This employee will work daily in a cooler or freezer temperatures daily
Ability to safely and efficiently operate all specialized food preparation and other equipment used to move and lift supplies and foods including grinders, blenders, sharpeners, mixers, hand trucks, motorized pallets jacks, fork lift and others.
Ability to exercise safe work habits in proximity of potentially dangerous animals and equipment
Risk exposure to fairly predictable and controllable hazards associated with wild animals and zoonotic diseases
 
ADDITIONAL REQUIREMENTS
Available to work special events that may occur outside of regular work schedule, including evenings, weekends or holidays, as assigned. 
A valid Illinois driver’s license and maintenance of a good driving record is required.
Non-infectious TB status
 
Assistant Director of Development Technology

Serve as the primary administrator of the zoo’s fundraising database, ensuring data accuracy and integrity. Oversee gift processing and manage related staff members. Extract and manipulate data for complex reporting and support end users. Automate existing manual reporting processes, and provide fast turnaround of ad-hoc reports to advance the fundraising mission of Lincoln Park Zoo. Successful candidates should possess a calm, approachable demeanor and be detail-oriented self-starters with an exceptional ability to manage and prioritize multiple projects to deadline.  

ESSENTIAL JOB FUNCTIONS
Supervise data entry, gift coding audits, monthly reconciliation, and other tasks and projects, ensuring that donor intentions are honored, and gifts are processed and acknowledged quickly and correctly
Respond to data retrieval requests, generating accurate reports in a timely manner
Design, enhance, and maintain reports for Development Department using VBA, Access, Excel, Crystal Reports, and/or SQL
Troubleshoot data issues and proactively identify process issues and suggest solutions
Maintain integrity and security of the fundraising database and donor information
Serve as the liaison to the Accounting department regarding gift coding and reconciliation
Serve as the liaison with the IT department for database issues including installation, upgrades and patches, special projects or performance issues.
Train Raiser’s Edge end users and assist staff with constructing queries, exports and reports
Develop and maintain policies, procedures, training manuals, and documentation related to use of the database and reports
Strong interpersonal, communication and training skills
Commitment to customer service
Flexibility and the ability to perform in a pressure-filled environment
Other duties as assigned, including special events
 
ADDITIONAL RESPONSIBILITIES
Maintain knowledge of emerging fundraising technologies and serve as liaison with the Information Technology department
Remain familiar with key software packages and interact with vendors to provide support for Development, Membership and Accounting users
Develop and maintain a comprehensive understanding of gift processing and acknowledgment operations in order to provide assistance and backup as needed
 
KNOWLEDGE, SKILLS AND ABILITIES
Experience developing and supporting reporting solutions using VBA, SQL, Access, Excel, Crystal Reports
Comprehensive working knowledge of Raiser's Edge, SQL Server, or other relational database systems
Proficiency writing queries, forms and reports
Ability to translate end users’ needs into effective reporting solutions
Ability to train, motivate and manage staff in a high volume data entry environment
Proven ability to analyze data and identify recurring patterns and report discrepancies
Familiarity with not-for-profit fundraising a plus
Utmost discretion in handling confidential data
EDUCATION REQUIREMENTS
Bachelor’s degree preferred.
 
EXPERIENCE REQUIREMENTS
Prefer five years’ experience in database management, preferably using Raiser’s Edge. Previous supervisory experience a plus.
 
PHYSICAL REQUIREMENTS
Ability to work at a computer for extended periods of time is essential.
 
ADDITIONAL REQUIREMENTS
Available to work special events which may occur outside of regular work schedule as assigned.