Warehouse Coordinator

Perform all warehouse functions including receiving, shipping, adjustments and transfers, assist with web shop maintenance and sales.

 Receive all merchandise and supplies on a timely basis.  Verifying quantities to the packing slips and purchase orders.  Any discrepancies or damages are to be noted and reported to the Director.

Tag all merchandise and place in designated areas within the warehouse.

Fulfill store requisitions daily. Prepare adjustments to be sent with the merchandise to each store. Deliver merchandise to each store.

Give the Director on a daily basis all completed transfers and received purchase orders for invoice processing.

Assist the Director in merchandise allocation decisions.  React to sales trends and be proactive in your communication with the director and store management.

Work annual inventory at all locations and assist in preparation.

Assist in the processing of all web and phone sales.

Assist the Warehouse Manager with photography and editorial of web shop product.

Responsible for making appropriate customer service decisions to ensure overall satisfaction.

Coordinate golf cart maintenance with Facilities Manager.

Assist in merchandising the shops when needed.

Monitor supplies and request reorders.

Work zoo events when necessary including weekends, evenings, and holidays.

Ensure supervisor is fully advised on a timely basis so that they can effectively execute their responsibilities.


  • Ability to read and understand written and oral instructions. 
  • Ability to organize tasks and time to ensure timely completion of all projects.
  • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public.
  • Computer literate.  Working knowledge of Excel and Word.
  • Ability to learn and understand a Retail POS system.

High School diploma.

Warehouse, retail and customer service experience preferred.

Note: A comparable combination of education, experience or training that would provide the level of knowledge, skills and ability required may qualify individuals.

Ability to lift on frequent basis up to 50 lbs.
Ability to remain on feet for long periods of time.
Ability to frequently bend, stoop, reach and climb.

Animal Keeper - African apes

Under general supervision, participates in all aspects of daily animal care and maintenance of particular exhibits. 

Provides daily care to animals and their enclosures.  Including, but not limited to cleaning, feeding, watering, securing, grooming (i.e., domestic animals), observing, animal training and enrichment, record keeping and maintaining exhibits
Tasks may include heavy manual and skilled work such as moving and manipulating heavy food items, hoses, bales of hay, equipment and crated animals
Advances zoo mission through participation in conservation programs - assists in development and delivery of educational programs formally through Education Department, and informally through interaction with zoo guests; conducts tours for guests, staffs and volunteers; may participate in research projects
Cleans and maintains animal exhibits including use of chemical agents and special tools which are used to ensure the health and safety of the animals as well as the proper presentation to the public 
Under supervision, maintains excellence in exhibit display including furnishing, modifying and performing minor repairs and upkeep as appropriate
Prepares and distributes animal diets as determined by senior animal management staff.  Humanely dispatches live feed items
Under supervision, administers therapeutics as prescribed by the veterinarian
Monitors health of animals on a daily basis by observing eating habits, general activity, behavior and appearance, interaction with others, etc.  Reports abnormal behavior and problems to area supervisor without delay.  Prepares detailed written daily reports for supervisor
Makes recommendations regarding diet change, habitat redesign and related matters and takes steps to accomplish same
Monitors the condition of habitats, equipment and facilities and initiates work orders requests and emergency repairs as needed 
Maintains clean and safe work environment
Maintains an inventory of equipment and supplies 
Adheres to established animal handling and related safety guidelines.  Participates in established animal escape drills and procedures.  Under supervision, captures, restrains, and transports animals                                                 
May be assigned jobs that require coordination with other zoo departments
Orients and trains staff assigned to work locations               

Keepers assigned to evening or night shift will devote most of their time to observing selected zoo animals for possible problems or births, administering prescribed medications and night feedings and milking, delivering feed to animal areas, keeping records and assisting with zoo security
May have direct responsibility for a specialized aspect of assigned animal collection.
Other duties as assigned to maintain efficient and quality zoo operations
Work necessary hours as requested including all shifts, weekends, holidays, and special events

Knowledge of general husbandry practices and methods
Knowledge of animal behavior and natural history; common environmental enrichment and animal training practices; biology and related subjects
Knowledge of animal behavior as an indication of general health, reproductive potential and well being
Knowledge of occupational hazards involved and the safe work practices to employ while in proximity of potentially dangerous animals
Knowledge of materials, methods, tools and equipment used in cleaning operations
Skill in making thorough observations and documenting observations
Ability to keep comprehensive and accurate records according to established procedures
Ability to both give and follow oral and written directions effectively 
Ability to organize tasks and time to ensure timely completion of all projects
Strong oral and written communication skills
Ability to work in any of the assigned animal areas fulfilling all requirements of the title  
Ability to exercise sound judgment in analyzing animal behavior problems or emergency situations, and to respond with appropriate action
Ability to work with and be comfortable around potentially dangerous and unpredictable animal species
Ability to work with potentially dangerous machinery, restraint devices and toxic chemicals and/or drugs
Ability to interact courteously, respectfully and productively with supervisors, fellow employees, volunteers, zoo visitors and general public 

Graduation from a high school or the equivalent (GED) is required.  Graduation from an accredited college or university with a degree in Biological Sciences (i.e. Biology, Zoology, and Ecology) or a closely related discipline is preferred. 

Previous experience performing animal care activities in a zoo, aquarium or like institution is highly desirable.  Experience in designated taxonomic area preferred. 
Note:  A comparable combination of education, experience or training that would provide the level of knowledge, skills, and ability required may qualify an individual.

Ability to remain on feet for long periods of time
Ability to regularly perform a variety of physical tasks that include but are not limited to climbing, bending, stooping, kneeling, twisting, reaching, and crawling
Physical strength, including ability to frequently move up to fifty (50) pounds
Ability to work in small, confined spaces
Ability to work in all weather conditions
Ability to wear requisite Personal Protective Equipment (PPE) that may include rubber/latex gloves, steel-toed boots/shoes, face shields, eye goggles
No allergy related to plants or animals that may interfere with the ability to work
No impairment of sight, smell, hearing, touch balance and ability of movement that might interfere with ability to work
Ability to maintain immune response to exposure to infectious and parasitic diseases

Available to work all necessary hours, including weekends, holidays, special events and all shifts.  Available to attend training sessions and conferences as needed.
A valid driver’s license with a good driving record is preferred       

Director of Annual Giving

With the Senior Director of Annual Giving, manage a multi-level Annual Giving program, including oversight, solicitation, expansion, cultivation and stewardship of donor clubs and donor club members. As a frontline fundraiser, identify, evaluate, and cultivate prospective donors; increase awareness of the zoo’s activities and giving opportunities through donor tours and meetings, special events and publications.



  • Actively manage a portfolio of donors and prospects. Identify, qualify, cultivate, solicit and steward donors and prospects to meet or exceed assigned revenue targets. Utilize in-person visits and other contacts to develop and enhance relationships and move donors to higher levels of engagement and giving.

  • Solicit individual contributions to the Annual Fund, including upgrade appeals and renewal efforts to donors of $365 or more.

  • Develop and maintain relationships with top donors. Work in a team-based environment to implement the full range of annual giving programs necessary to increase the number of donors and their giving levels. Steward existing and prospective donors.

  • Manage Lincoln Park Zoo Donor Club leadership giving program. Regularly assess program benefits to ensure its potential is maximized and ensure donors are aware of all aspects of the program.

  • Assist Donor Relations team to plan recognition, stewardship and cultivation events for various donor club members and prospects, as needed. Incorporate loyalty scores into recognition program/events, as appropriate.

  • Regularly review and update Annual Fund communications, including solicitations, acknowledgements, brochures and donor newsletters.

  • Assist Senior Director of Annual Giving to develop annual plan for fundraising, including setting quantitative and qualitative annual goals. Help with preparation, review, and annual update of long-range plan, including performance goals and objectives to meet fundraising budget. Assist with analyses of Annual Giving efforts.

  • Additional duties as assigned.



  • Strong knowledge of best-in-class Annual Fund practices, including a wide range of experience in unrestricted Annual Fund and donor club development activities. Targeted marketing and segmentation a plus.

  • Proven track record in successfully meeting fundraising goals.

  • Excellent writing, oral and interpersonal skills. Articulate and enthusiastic representative of the zoo for its members and donors, zoo visitors and fellow employees.

  • Ability to work both independently and collaboratively with multiple internal and external constituents in a dynamic environment.

  • Well-developed interpersonal skills. Ability to interact with diverse groups. Ability to interact courteously and respectfully with all.

  • High proficiency in Word, Excel and Raiser’s Edge; demonstrated ability to learn new computer software.

  • Excellent project management, organization and problem-solving skills. Able to work on multiple projects simultaneously and meet short deadlines. Highly organized with acute attention to detail.

  • Knowledge of Chicago’s philanthropic community





Bachelor’s Degree





Minimum five years of professional experience preferred, with progressively responsible experience in Development, or commensurate experience in multi-departmental and matrixed organization.





  • Ability to work at computer for long periods of time.

  • Ability to enthusiastically address audiences of varying sizes.

  • Ability to traverse the zoo grounds in all conditions.





Available to work an extended schedule, including weekends, early mornings, evenings and holidays.

Donor Relations Assistant

Provides clerical and administrative support to the Donor Relations Department to ensure the smooth operation of all interactions between the Development Department and Lincoln Park Zoo donors and Board Members.  The Donor Relations Assistant will interact with board members, donors and senior-level staff and is expected to exercise care, discretion, diplomacy and tact.  As part of the overall Development team, the Donor Relations Assistant will play a key role in board operations and activities, donor cultivation events, and zoo fundraising events.

•    Provide support for the implementation of board and donor events, including preparation of invitation lists, mailing of invitations, recording and tracking all event responses and on-site support at events including check-in, event coordination and event wrap-up. 
•    Work directly with board members to plan and oversee event silent auctions and raffles for board related events.
•    Work directly with members of the Donor Relations team and other Development Directors to execute smaller donor cultivation activities. 
•    Help to plan and execute Board communications, general meetings and committee meetings including preparing meeting materials and room set-ups.  Attend all quarterly general board meetings and select committee meetings as possible.
•    Help Donor Relations team organize and maintain all board mailings, calendars, meeting notices and minutes to inform and educate members.  Maintains board rosters and websites.
•    Working with the Donor Relations team, maintain and update both the computer database and hardfile records on donors managed and solicited by the department.
•    Generate standard departmental correspondence, including general inquires, and thank you letters.
•    Perform other duties as assigned.

•    Excellent organizational skills, experience establishing office systems and managing multiple deadlines.
•    Excellent oral and written communications skills with experience drafting and preparing business correspondence.
•    Proficiency with all aspects of the Microsoft Office Suite, including Microsoft Word, Excel and PowerPoint, as well as mail merges and list management software.
•    Ability to perform quickly, accurately and with grace under pressure.
•    Ability to work evenings and weekends for special events or to meet deadlines.
•    Knowledge of Raiser’s Edge and BidPal a plus.

Bachelor’s degree from and accredited four-year college.

Event management experience preferred.

Ability to remain on feet for long periods of time.
Ability to lift a minimum of thirty pounds.
Ability to operate and safely drive electric carts. 
No allergy to plants or animals which may interfere with the ability to work.
Ability to work in all weather conditions

Available to work special events, which may occur off-site and outside of regular work hours.
Valid driver’s license with good driving record is desirable.

Assistant Director of Development Technology

Serve as the primary administrator of the zoo’s fundraising database, ensuring data accuracy and integrity. Oversee gift processing and manage related staff members. Extract and manipulate data for complex reporting and support end users. Automate existing manual reporting processes, and provide fast turnaround of ad-hoc reports to advance the fundraising mission of Lincoln Park Zoo. Successful candidates should possess a calm, approachable demeanor and be detail-oriented self-starters with an exceptional ability to manage and prioritize multiple projects to deadline.  

Supervise data entry, gift coding audits, monthly reconciliation, and other tasks and projects, ensuring that donor intentions are honored, and gifts are processed and acknowledged quickly and correctly
Respond to data retrieval requests, generating accurate reports in a timely manner
Design, enhance, and maintain reports for Development Department using VBA, Access, Excel, Crystal Reports, and/or SQL
Troubleshoot data issues and proactively identify process issues and suggest solutions
Maintain integrity and security of the fundraising database and donor information
Serve as the liaison to the Accounting department regarding gift coding and reconciliation
Serve as the liaison with the IT department for database issues including installation, upgrades and patches, special projects or performance issues.
Train Raiser’s Edge end users and assist staff with constructing queries, exports and reports
Develop and maintain policies, procedures, training manuals, and documentation related to use of the database and reports
Strong interpersonal, communication and training skills
Commitment to customer service
Flexibility and the ability to perform in a pressure-filled environment
Other duties as assigned, including special events
Maintain knowledge of emerging fundraising technologies and serve as liaison with the Information Technology department
Remain familiar with key software packages and interact with vendors to provide support for Development, Membership and Accounting users
Develop and maintain a comprehensive understanding of gift processing and acknowledgment operations in order to provide assistance and backup as needed
Experience developing and supporting reporting solutions using VBA, SQL, Access, Excel, Crystal Reports
Comprehensive working knowledge of Raiser's Edge, SQL Server, or other relational database systems
Proficiency writing queries, forms and reports
Ability to translate end users’ needs into effective reporting solutions
Ability to train, motivate and manage staff in a high volume data entry environment
Proven ability to analyze data and identify recurring patterns and report discrepancies
Familiarity with not-for-profit fundraising a plus
Utmost discretion in handling confidential data
Bachelor’s degree preferred.
Prefer five years’ experience in database management, preferably using Raiser’s Edge. Previous supervisory experience a plus.
Ability to work at a computer for extended periods of time is essential.
Available to work special events which may occur outside of regular work schedule as assigned.