Careers

Research Fellow
Conducts observational data collection, behavioral research, and educationevaluation at Chimp Haven, Inc., focusing on the behavior and welfare of sanctuary-housed chimpanzees.

The Fisher Center Research Fellow will work with personnel from Lincoln Park Zoo and Chimp Haven, Inc. as part of a new collaborative endeavor between these two institutions. The Research Fellow will be a full-time employee of Lincoln Park Zoo (Chicago, IL), but based at Chimp Haven (Keithville, LA), where they will study chimpanzee behavior, evaluate education programs, and assist with on-going research efforts run by Chimp Haven staff.

The Research Fellow will be responsible for collecting observational data on, and running non-invasive behavioral research with, the chimpanzees housed at Chimp Haven.  Research responsibilities include participating in all aspects of the scientific method: designing studies, preparing protocols, collecting data, analyzing data, writing manuscripts for publication, and preparing oral or poster presentations for staff and conferences. 

In conjunction with the Chimp Haven and Lincoln Park Zoo Education departments, the Research Fellow will also be responsible for evaluating educational programs for the public run on Chimp Haven open days. The candidate must be able to work cooperatively with others and must have a friendly and professional attitude and interact in a courteous manner with guests to Chimp Haven and the staff at both facilities.

Funds will be available for the Research Fellow to travel to Lincoln Park Zoo for regular in-person meetings as well as to attend relevant conferences to disseminate research findings. Fisher Center staff from Lincoln Park Zoo will also travel to Chimp Haven on a regular basis to meet with the Research Fellow, however day-to-day on-site supervision will be provided by Chimp Haven’s Director of Behavior, Research and Education, Amy Fultz.

This position is for three years, subject to review after one year, and will be filled as soon as possible.  Salary will be commensurate with experience.
 

QUALIFICATIONS:
Ph.D. in psychology, anthropology, zoology, biology, animal behavior or related field is required. Also required is experience in the behavioral study of primates and experience with literature searches, data entry, summarizing and analyzing data, and writing. The candidate must have knowledge of analyses of behavioral data with statistical analyses packages (e.g., R, SPSS, Systat). They must have experience in, and be comfortable with, giving oral presentations (e.g., at conferences or for public engagement with science) and talking about their research to varied audiences including Zoo and Chimp Haven staff, members of the public, and fellow researchers.

It is preferred that the candidate has experience in the behavioral study of nonhuman primates, preferably chimpanzees and a minimum of two years’ experience collecting behavioral observations.

REQUIREMENTS:   
Available to work all necessary hours, including some weekends and holidays.  Available to travel to conferences and for regular meetings at Lincoln Park Zoo in Chicago.
 

Marketing Manager

Brand/Marketing Manager is responsible for supporting all elements of the brand for Lincoln Park Zoo. This includes being the agency day-to-day liaison, managing the time plans, administration, deliverables, and documentation for all brand based projects and programs, as well as managing our brand launch.

ESSENTIAL JOB FUNCTIONS
•    Working with the Vice President, set goals, prepare brand plan and implement strategies to achieve goals and objectives
•    Nurture relationship with Agency in order to: meet our overarching marketing goals, to stay on budget, on time and on brand. Lead agency through downloading, Research, KPIs, Look & Feel, Advertising and Launch. This includes managing any agency requests, material distribution and setting up all key Agency meetings
•    Work interdepartmentally and with AZA to take responsibility for baseline marketing research.
•    Support key brand internal work sessions, supporting any internal brand training, running the integrated communications calendar (with VP), and supporting any brand based presentation creation.
•    Work seamlessly with Marketing Department as well as other departments to ensure brand program work is integrated
•    Handle administrative duties including: budgeting, timing, meeting set up, filing, staying on contract, sharing any needed background documents, note taking, etc.
•    Partner with Marketing Coordinator to handle marketing inquiries and requests from external sources

ADDITIONAL RESPONSIBILITIES
•    Ensure supervisor is fully updated on a timely basis so that she can effectively execute her responsibilities.
•    Become an expert on our targets and competition, resulting in weekly/monthly updates to department and Senior Staff
•    Other duties as assigned
 

KNOWLEDGE, SKILLS & ABILITIES
•    Excellent written and verbal communication skills required
•    Well-developed interpersonal skills. Ability to interact courteously and respectfully.  Ability to establish and maintain effective working relationships with the Agency, board members, department members, and other departments.
•    Superb attention to detail; organizational and project management skills
•    Ability to coordinate high level of activity in fast-paced office, under a variety of conditions and deadlines
•    Knowledge of Microsoft Suite required.

EDUCATION REQUIREMENTS
Undergraduate degree in marketing or related field

EXPERIENCE REQUIREMENTS
At least three to five years in marketing or advertising, with emphasis on agency relationships and/or rebrand experience

PHYSICAL REQUIREMENTS
•    Ability to work at computer and on phone for long periods.
•    Ability to navigate zoo grounds and buildings in all weather conditions.
•    No allergy to plants or animals.
•    Ability to remain on feet for long periods of time.

ADDITIONAL REQUIREMENTS
Available to work an extended schedule, including weekends, early mornings, evenings and holidays according to demands of the role and tasks
 

Part-Time Communications Intern

Promotes Lincoln Park Zoo and its mission through social media updates and real-time guest engagement. Maintains a zoo communications presence during peak weekend period and occasional evening events.

Essential Job Functions

•    Produces real-time updates, including text, photos and videos, on Lincoln Park Zoo’s digital channels to encourage visits and promote the zoo’s mission of conservation, education and care.

•    Monitors guest feedback via social media channels including Facebook and Twitter to offer real-time feedback and engagement.

•    Develops and writes occasional content for zoo website, potentially including materials for education, development, animal care and conservation.

•    Meets overall Lincoln Park Zoo standards and uses proper punctuation, grammar and spelling.

•    Understands new-media initiatives and is willing to work with photography, video and interactive mediums.

•    Able to successfully work as part of a team.
 
Additional Responsibilities

•    Attend staff and departmental meetings as required.

•    Perform other duties as required.
 

Knowledge, Skills & Abilities

•    Knowledge of the zoo’s mission and philosophy.

•    Strong communication skills.

•    Proficiency with social-media channels including Facebook, Twitter, YouTube and Instagram.

•    Demonstrated skill using Macintosh computers and smart phone/tablet devices.

•    Experience with Adobe Photoshop, Drupal CMS and basic HTML a plus.   

Qualifications

A bachelor’s degree in journalism or English or a discipline requiring strong written skills, plus knowledge of AP Style guidelines is preferred. College coursework and experience toward a bachelor’s degree in journalism or English or a discipline requiring strong written skills will also be considered.
 
Experience Requirements

Must have the ability to write clear, concise, creative copy; a mastery of spelling and grammar well beyond the capabilities of spell-check software; strong verbal communication skills.

Ability to produce creative work in a deadline-driven environment; ability to organize tasks to ensure timely completion of all projects.

Success in handling several projects simultaneously; strong knowledge of Macintosh Operating System; proficiency in Microsoft Word; ability to function collaboratively in a small work group; ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public; knowledge of zoos, animals and science a plus.
 
Physical Requirements

•    Ability to work at computer for long periods of time
•    Ability to traverse zoo grounds
•    Ability to work in all weather conditions
 
Additional Requirements

•    Available to work special events that may occur outside of regular work schedule, including evenings, weekends or holidays, as assigned.
 

Marketing Administrative Assistant

Enhance executive staff member and marketing department effectiveness by providing professional administrative support.

ESSENTIAL JOB FUNCTIONS
•     Provides confidential administrative support to supervisor(s)
•     Assist with Board of Trustees communication and setting up committee meetings
•    Collects and prepares information for the supervisor’s use in discussions and meetings with staff members and outside individuals
•    Composes letters and memoranda from verbal direction and/or from knowledge of organization policy or procedures
•    Maintains daily appointment calendars; makes travel and lodging arrangements as required
•    Responsible for establishing and maintaining official documents and records
•    Receives and screens telephone calls, mail and visitors
•    Utilizes word processing equipment and/or PC in the performance of assigned duties

ADDITIONAL RESPONSIBILITIES
•    May serve as representative in various zoo initiatives
•    May be required to attend meetings and take meeting minutes
•    May do research for projects
•    Performs other duties as assigned
 

KNOWLEDGE, SKILLS & ABILITIES
•    Thorough knowledge of modern office practices, procedures and equipment
•    Thorough knowledge of PCs, using word processing, spreadsheet and database software, esp. Microsoft Office (Word, Excel, Power Point, Access)
•    Broad knowledge of the zoo’s mission and philosophy
•    Thorough knowledge of and ability to communicate and be understood in business English
•    Ability to perform a variety of administrative support assignments requiring considerable exercise of independent judgment and discretion
•    Ability to handle confidential matters with discretion
•    Ability to organize tasks and time to ensure timely completion of all projects
•    Ability to understand and carry out oral and written directions
•    Ability to interact courteously and respectfully with supervisor, fellow employees, volunteers, zoo visitors and general public


EDUCATION REQUIREMENTS
Associate Degree. Bachelor’s degree preferred.

EXPERIENCE REQUIREMENTS
Two years performing complex and responsible administrative support duties in a fast-paced office environment.  Experience in a similar work environment desirable.

PHYSICAL REQUIREMENTS
Ability to sit for long periods of time. Ability to work in open office environment. Ability to traverse zoo grounds to conduct tours facilitates deliveries, escort vendors and coordinate meetings.

ADDITIONAL REQUIREMENTS
Available to work special events that may occur outside of regular work schedule, including evenings, weekends or holidays, as assigned.
 

Guest Service Concessions

Provide professional and courteous service to guests and operate seasonal concessions.

ESSENTIAL JOB FUNCTIONS
•    Greets all guests in a welcoming and courteous manner.
•    Open and close concessions including completing operational checklists and forms, selling services, cash handling, operating equipment and balancing banks.
•    Perform in an usher role for special events
•    Maintain order and tidiness of the work area which includes cleaning duties.
•    Is knowledgeable of concession operations.
•    Through cross training, be able to work at all concession areas.
•    Adhere to dress code.
•    Maintain the Seven Guidelines to Great Guest Service.

ADDITIONAL RESPONSIBILITIES
•    Accept directions during safety drills and emergency situations.
•    Other duties as assigned
 

KNOWLEDGE, SKILLS & ABILITIES
•    Posses a pleasant, service-oriented and enthusiastic personality.
•    Excellent communication skills.
•    Excellent organizational skills.
•    Ability to quickly and accurately operate cash register or PC.
•    Ability to perform numerical detail work with speed and accuracy.
•    Ability to work independently
•    Ability to handle multiple work assignments.
•    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, guests and general public.

EDUCATION REQUIREMENTS
High School degree (or equivalent)

EXPERIENCE REQUIREMENTS
One-year cash handling experience preferred
NOTE:  A comparable combination of education, experience or training that would provide the level of knowledge, skills and ability required may qualify an individual

PHYSICAL REQUIREMENTS
Ability to work alone for long periods
Ability to remain on feet for long periods of time
Ability to traverse zoo grounds
Ability to work in small, confined space
Ability to work in all weather conditions
Ability to work with mild cleaning supplies
Ability to do light lifting of boxed merchandise
ADDITIONAL REQUIREMENTS
Available to work all necessary hours, including weekends, holidays, special events and all shifts. 
 

Retail Sales Associate

To work as a cashier, assist in restocking the sales floor, assist in checking in new merchandise, greet the guests as they enter the store and assist them with any questions they may have.

ESSENTIAL JOB FUNCTIONS
   
•    Enters sales into the register and balances cash drawer daily.
•    Greets and welcomes all guests entering the shop, as well as thanking them for supporting the Zoo when they leave.
•    Monitors crowd levels and potential shoplifting situations, alerting management to any problems.
•    Follows all shop policies and procedures and seeks management assistance when needed.
•    Assists in straightening and restocking of shelves.
•    Answers Zoo related questions.
•    Knowledgeable in store merchandise.
•    Adheres to all loss prevention guidelines and procedures.
•    Perform various tasks and other duties as assigned.
 

KNOWLEDGE, SKILLS & ABILITIES
•    Knowledge of guest service and retail operations.
•    Skill in effectively resolving difficult guest service situations.
•    Skill in presenting a pleasant, service-oriented persona, able to deal persuasively with zoo guests and vendors.
•    Ability to express oneself clearly and effectively in oral and written form. 
•    Ability to read and understand written and oral instructions. 
•    Ability to represent the Zoo in a professional manner at all times.
•    Well-developed interpersonal skills. Ability to get along with diverse groups.  Tactful and mature.
•    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public

EDUCATION REQUIREMENTS
High School degree (or equivalent)

PHYSICAL REQUIREMENTS
Ability to remain on feet for long periods of time.
Ability to frequently bend, stoop, reach and climb.
No allergy to plants or animals which may interfere with the ability to work.
Ability to work in all weather conditions.

ADDITIONAL REQUIREMENTS
Available to work holidays and special events which may occur outside of regular work schedule as assigned. 
 

Women’s Board Internship Position (Unpaid)

The Women’s Board internship will provide experience working with a volunteer fundraising board for Lincoln Park Zoo.  The intern will primarily assist with coordination of the annual Zoo Ball, the zoo’s largest fundraiser, which raises more than $1,000,000.  This internship is an ideal opportunity for gaining experience in event planning as well as fundraising and development.

Chicago’s Lincoln Park Zoo, a historic landmark founded in 1868, is dedicated to connecting people with nature by providing a free, family-oriented wildlife experience. A leader in conservation science both globally and locally, the zoo exemplifies the highest quality animal care and educational outreach. The not-for-profit zoo, managed by The Lincoln Park Zoological Society, is a member-supported organization and one of the nation’s only free, privately managed zoos.
 

DUTIES AND RESPONSIBILITIES:
•    Assist the Women’s Board Coordinator with the daily management of the Women’s Board
•    Assist with the coordination of Zoo Ball fundraising efforts, which may include tasks related to Silent Auction, Raffle and night-of needs such as data entry and preparation of event materials
•    Participate in post-event wrap-up, which will include fulfillment of Silent Auction purchases and cataloging of event supplies
•    Assist with the Zoo Ball event registration process as needed
•    Attend event-related Women’s Board meetings and activities as needed
•    Assist with the coordination of invitation mailing and tracking responses
•    Assist with efforts to document, organize, and archive Zoo Ball processes and materials
•    Assist with efforts to document, organize, and archive Women’s Board processes and materials
•    Other duties as assigned
 

QUALIFICATIONS:
Ideal candidate is working toward a Bachelor’s degree or is a recent college graduate with an interest in fundraising and/or event planning. Candidate should be well organized and be able to work under pressure as the event date nears.  Proficiency in MS Office applications is needed to succeed in this position. Experience with graphic design software is preferred.  Must be able to lift a minimum of 30 lbs. Please note: This position is an unpaid opportunity, but eligible for college credit.

COMMITMENT:
Candidate will ideally be available to begin a part-time schedule beginning in spring.  Full time hours begin during early summer.  MUST be available the entire week of July 6-10 with late night hours.  Zoo Ball will be held Friday, July 10, 2015.  Internship should end in mid-August.