Accessibility Information

Contacting the Zoo
For a recording of general Lincoln Park Zoo information, including directions and hours, call 312-742-2000.

Parking
Lincoln Park Zoo’s main entrance and paid parking lot are located at the east side of the zoo. There are 19 parking spaces along Cannon Drive that are designated for visitors with disabilities. The lot does fill up on summer weekends.

Wheelchairs
Wheelchairs are available at Gateway Pavilion for temporary use by visitors within the zoo. Loans are first come, first served. A refundable deposit of $20, or a driver’s license or state ID, is required.

All public buildings at the zoo have at least one wheelchair accessible entrance.

Accessible restrooms are available at Regenstein Small Mammal-Reptile House, Pritzker Family Children's Zoo, Park Place Café, Farm-in-the-Zoo Main Barn, Foreman Pavilion (open seasonally) and Café at Wild Things! (open seasonally). Buildings open at 10 a.m. Foreman Pavilion opens at 9 a.m.

Service Animals

Service animals are allowed. A service animal is defined as a dog that has been individually trained to do work or perform tasks for the benefit of an individual.

Pets, exotic species, therapy or emotional-support animals are not permitted at Lincoln Park Zoo.

Guests that have service animals are asked to start their zoo visit at Gateway Pavilion, located at the zoo’s East Gate, to alert staff.

Guests with service animals are allowed access to most public areas of the zoo. Guests may visit all public areas. However, service animals are not permitted in: the Kovler Lion House, Regenstein African Journey, Regenstein Small Mammal-Reptile House Ecosystem, Helen Brach Primate House, the Dairy Barn, Goat Yard, Livestock Barn or any demonstration area when animals are present at the Farm-in-the-Zoo. Service animals cannot accompany guests visiting these restricted areas.

Service animals may also be temporarily restricted from specific public areas due to zoo animal concerns (new births or hatchings, nesting or breeding). 

If at any time the sight, sound or scent of a service animal upsets zoo animals, causing them to become dangerous to themselves or others, the zoo has the right to remove the service animal from the area. Service animals must be in their official roles, under control with leash or harness, at all times.

We appreciate your understanding.

Food Service
Park Place Café, the zoo’s food-court, is accessible and open year round. Park Place Café is located just south of the Kovler Lion House.
Open seasonally, Café Brauer, Landmark Café, Safari Café and Café at Wild Things! also are accessible.

Gift Shops
The zoo’s two gift shops, Wild Things! (on the main mall) and the Safari Shop (located in the Lion House), are accessible. Staff are available for assistance.