Assistant Manager-Volunteer Services (Part-Time)

Posting Period: 10-04-2009 - 11-30-1999

DESCRIPTION AND OBJECTIVES:

DUTIES AND RESPONSIBILITIES:
Day-to-day scheduling and assignment of on-grounds volunteers. Manage volunteer office and provide resource support for volunteers. Maintain clear and open communications with volunteer liaisons. Facilitate communication and interaction with assigned departments. Monitor the delivery of a consistent message to visitors. Provide coaching and feedback to volunteers on their performance in conjunction with home departments. Identify and address potential problems within the volunteer corps as they occur. Monitor volunteer hours, program attendance and visitor interactions. Participate in the volunteer recruitment process with the Volunteer Services Manager. Communicate regularly with Guest Services and Education management to ensure program and volunteer effectiveness. Support the volunteer recruitment and recognition processes. Generate monthly reports on area activities. Participate in ongoing evaluation of volunteers. Use appropriate technology and resources to support volunteer office recordkeeping and communication. Other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:
Bachelor’s degree required. Previous experience in Human Resources including recruitment, performance management and coaching. Previous experience working with volunteers preferred. Working knowledge of MS Word Office Suite. Ability to operate electric cart. Ability to respond quickly to changes in visitor and department needs Ability to organize tasks and time to assure timely completion of projects. Strong communication skills, both verbal and written. Keenly interested in the interaction between visitors and subject matter. Committed to personal growth and open to suggestions regarding workshop practices and job performance. Flexible. Please send resume, cover letter and completed application to: Human Resources Department – Asst. Mgr. Volunteer services Lincoln Park Zoo, P.O. Box 14903 Chicago, IL 60614/Fax 312-742-2299 e-mail to hrjobs@lpzoo.org Visit our website at www.lpzoo.org for a printable version of our application Lincoln Park Zoo is an Equal Opportunity Employer

Click here for a printable version of our employment application.
Click here for a printable version of our volunteer application.
Or visit our Administrative Center located at 2001 N. Clark St., Chicago.
Cover letters and applications are required with all resumes.

Lincoln Park Zoo is an Equal Opportunity Employer